Agent Journey Lab

Start a $199 pilot

Pricing

One price for the first test. One price each month after it.

The pilot costs $199 one time. Monitoring costs $199 per site each month, and it is optional. A multi-site program is scoped after a pilot.

You pay before the test starts. This site holds no checkout.

Start a $199 pilotRead the pilot scope

Our test sessions declare AgentJourneyLab/0.1. Site owners can stop a public test: read the research boundary or write to research@agentjourneylab.com.

Fee schedule

The fee schedule

The baseline is three attempts with the primary configuration and one attempt with the secondary configuration.

The written scope names the first-delivery date, the four weekly monitoring dates, and the retest window. You read these dates before you pay.

Fee schedule
ItemPriceBasisWhat it covers
Founding Journey Pilot$199one time, one site, one journey
  • Three baseline attempts with the primary configuration, and one with the secondary configuration.
  • One dated evidence record with a self-check.
  • One month of weekly monitoring.
  • Up to two retests after you fix an issue.
Journey Monitoring$199per site, each month, optional
  • The same declared journey each week.
  • One dated record for each run.
  • A statement of what changed since the last record.
  • Stop it by email at the end of the paid month.
Multi-site ProgramScopedafter a pilot, per agreement
  • Many sites or locations with one shared journey model.
  • One authorization document for the group.
  • A record for each site and a summary of the differences.
  • Agreed data handling, retention, and deletion.

Included

Included and excluded

Included

  • One declared journey and one completion criterion.
  • Three baseline attempts with the primary configuration, and one with the secondary configuration.
  • The first-delivery date, the four weekly dates, and the retest window, in the written scope before you pay.
  • One dated evidence record with a self-check.
  • One month of weekly monitoring.
  • Up to two retests after you fix an issue.

Excluded

  • Code changes on your site.
  • A security test or a load test.
  • A certificate, a score, or a badge.
  • Any action outside the written scope.
  • Use of real customer data.

Either outcome

You receive a useful record in either outcome

A record is useful when the journey stops and when the journey completes. These are the six results that a pilot can give you.

  • Reproduced stop

    The stop repeats across the attempts. The record shows each checkpoint state and the observation at the stop.

  • Intermittent result

    The journey completes in some attempts. The record gives n of 3 and the difference between the attempts.

  • Agent-specific variation

    The two configurations disagree. The record labels the disagreement. It does not name your site as the cause.

  • Inconclusive result

    The evidence disagrees. The record says Inconclusive and states what is necessary to decide it.

  • Scope boundary

    The journey reaches a boundary that we agreed, for example a form field or a challenge page. The record states the boundary and stops there.

  • Consistent completion

    The journey completes in every attempt. The record gives the completion evidence, the tested conditions, the limits, and a reference state for the weekly monitoring.

Each record names a likely fix owner and a verification step or a next step. A record does not include remediation work. We do not promise that a production change works before you ship it and a production retest observes the change. Not every record contains a fix.

How you pay

How you pay

  1. You send the detailsEmail the site and the journey that you want us to test.
  2. We send a written scopeWe reply with the exact scope, the boundary, and payment instructions.
  3. You approve and payYou confirm the scope in writing, you confirm your authority for the domain, and you pay $199.
  4. Testing startsWe run the baseline attempts and we send the dated record.

No checkout exists on this site. We send payment instructions with the written scope.

Refund condition

Refund condition

If the control journey fails and we cannot produce a valid record, we repeat the work or we return the payment.

This is the only refund condition. It is not a satisfaction promise, an outcome promise, or a promise about your sales. The written engagement terms state the same condition.

Read the terms

Price questions

Price questions

What does the $199 pilot include?

It includes three attempts with the primary configuration, one attempt with the secondary configuration, one dated evidence record with a self-check, four dated weekly monitoring records across one month, and up to two retests after a fix.

Is the monthly monitoring optional?

Yes. Monitoring costs $199 per site each month after the pilot. You can stop it by email and it ends at the end of the paid month.

How do I pay?

We send payment instructions with the written scope. You pay before the test starts. This site holds no checkout, no form, and no payment page.

What is the refund condition?

If the control journey fails and we cannot produce a valid record, we repeat the work or we return the payment. This is the only refund condition. It is not a satisfaction promise, an outcome promise, or a promise about your sales. The written engagement terms state the same condition.

What does a multi-site program cost?

We publish no starting price for a multi-site program, because we have no evidence for one yet. We scope a program after a pilot and we write the price in the agreement.

Can I test more than one journey?

The pilot covers one site and one journey. We scope more journeys after the pilot.

Do you charge for a retest?

No. The pilot includes up to two retests after you fix an issue.

Does the price change if my site is large?

The pilot price is for one declared journey. The size of the site does not change that price.

Multi-site

Multi-site

We publish no starting price for a multi-site program, because we have no evidence for one yet. We scope the program after a pilot.

Read the multi-site page

Next step

Start with one journey and one price.

Start a $199 pilotSee an example record